CreditKart | Online Shopping Site

Sr.No	Question
1	Will my shipment be safe at the pickup store? Rest assured, your shipment is safe with our trusted partners at all pickup stores.
2	How will I know that my shipment has reached the pick-up store? Once your shipment has reached the pick-up store, you will be notified via email & SMS. A One Time Password (OTP) and a route map to the location of the pick-up store will also be shared with you.
3	How can I collect my shipment from the pick-up store? To collect your shipment from a pick-up store, follow these simple steps: 1. Walk into the pick-up store 2. Enter your OTP where you are asked to do so by the Store Manager and show a valid photo ID As soon as the verification is complete, the shipment will be handed over to you. Note: The photo IDs can be PAN card, Driving license, Aadhar card, College ID card, Employee ID card, Voters' ID card, Government approved cards, photo printed credit/debit card, and Bank passbook.
4	How does the pick-up store option on CreditKart work? With the pick-up store option, you can choose to pick up your shipment from select pick-up stores at your convenience. All you need to do is choose the pick-up store option at the time of placing your order and you can walk into the pick-up location to collect your order once it reaches there. You'll also receive an email and SMS once the shipment has reached the pick-up store.
5	How long do I have to pick up my shipment from the pick-up store? You can pick up your shipment within 5 days of the order arriving at the pick-up store. If you are on vacation, or can't pick it up within 5 days, you can contact our Customer Support to schedule the pickup at a later date. In case the shipment is not picked up within this time, the store will return the item to the seller and the order will be cancelled.
6	What should I do if my shipment is not at the pick-up store? If you have received a confirmation message that your shipment has reached the pick-up store and it is not there, please contact Customer Support.

Electronic

Accessories & Parts

Computer & Technologies